Welcome to Noveah. By accessing our website or purchasing our products, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.
About Noveah
Noveah is an online print-on-demand store offering a variety of products, including clothing, accessories, home décor, personalized products, and other items that can be customized according to customer preferences.
Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with or damage the website.
- Not use our website for fraudulent or unauthorized activities.
We reserve the right to refuse or cancel orders that appear fraudulent, abusive, or otherwise inappropriate.
Products & Print-on-Demand
Many products available at Noveah are produced on demand based on the customer’s selected product, size, color, design, or customization.
Because of the nature of print-on-demand products:
- Product colors may vary slightly from images displayed on different screens.
- Minor differences in print placement or appearance may occur.
- Customized products may not look exactly identical to a digital preview.
- Customers are responsible for reviewing their customization details before submitting an order.
Orders
When you place an order with Noveah, you agree that all information provided by you is accurate.
An order is considered confirmed once you receive an order confirmation or when Noveah accepts the order.
We reserve the right to cancel or refuse an order where necessary, including in cases involving:
- Incorrect pricing or product information
- Suspected fraud
- Payment issues
- Incorrect or unavailable product information
- Problems with the submitted customization
If an order is cancelled by Noveah after payment has been received, any applicable refund will be handled according to our policies and applicable law.
Pricing & Payment
All product prices are displayed on our website at the time of purchase.
Prices may change at any time without prior notice. However, changes in pricing will not normally affect an order that has already been accepted.
Customers are responsible for providing valid payment and billing information.
Custom Designs & Customer Content
If you submit an image, design, text, logo, or other material for printing, you confirm that:
- You have the right to use the submitted content.
- Your content does not violate another person’s intellectual-property rights.
- Your content does not contain unlawful or prohibited material.
Noveah is not responsible for copyright or trademark violations resulting from content submitted by customers.
We reserve the right to refuse designs or content that we reasonably believe may violate laws, third-party rights, or our policies.
No Return / No Refund Policy
All orders placed with Noveah are final and are not eligible for returns or refunds, except where required by applicable law or where Noveah determines that an exception is appropriate.
Because our products may be produced specifically on demand for each customer, we generally cannot accept returns for products that were made according to the customer’s order.
We do not normally provide returns or refunds for:
- Change of mind
- Incorrect size selected by the customer
- Incorrect color selected by the customer
- Incorrect design or customization submitted by the customer
- Incorrect shipping information provided by the customer
- Personal preference after receiving the product
Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, or incorrectly produced, contact us as soon as possible after delivery with your order details and clear photographs of the issue.
After reviewing the situation, Noveah may, where appropriate, provide a replacement or another suitable resolution.
This policy does not limit any consumer rights that cannot legally be excluded under applicable law.
Shipping & Delivery
We aim to process and ship orders within the estimated time shown on the website.
Delivery times may vary depending on the product, production time, shipping provider, destination, holidays, weather, customs, or other circumstances outside our control.
Noveah is not responsible for delays caused by shipping carriers, customs authorities, incorrect addresses provided by customers, or other events beyond our reasonable control.
Intellectual Property
All content on the Noveah website, including:
- Logos
- Brand names
- Images
- Graphics
- Product descriptions
- Website design
- Text
- Original artwork
is owned by or licensed to Noveah unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, or commercially use our content without prior written permission.
Third-Party Services
Our website may use third-party services such as payment processors, printing partners, shipping providers, analytics services, or other tools necessary to operate our business.
These third parties may have their own terms and privacy policies, which may apply to their services.
Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
Limitation of Liability
To the extent permitted by applicable law, Noveah will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited.
Changes to These Terms
Noveah may update these Terms & Conditions from time to time.
Any changes will be published on this page, and the Last Updated date will be revised accordingly.
Your continued use of our website after changes are posted means you acknowledge the updated Terms.
Governing Law
These Terms & Conditions are subject to the applicable laws and regulations governing Noveah and its customers.
Any disputes will be handled in accordance with applicable law.
Contact Us
If you have questions regarding these Terms & Conditions, your order, or our policies, please contact Noveah through the contact information provided on our website.
Thank you for choosing Noveah — your ideas, your style, your product.